The ESOS process identified the potential for a 26% reduction in energy use*

ESOS study for Dorothy House Hospice Care identifies overall energy reduction opportunities of up to 26% savings


Independent charity, Dorothy House Hospice Care provides compassionate end of life care in our community, supporting people with a life-limiting illness to live well and die well.

The charity covers an area of over 700sq miles including Bath and North East Somerset (BaNES) and parts of Wiltshire and Somerset.

The ESOS process identified the potential for a 26% reduction in energy use*


The launch of the government’s Energy Savings and Opportunity Scheme (ESOS) in 2015, requires all large organisations, including charities in the UK to conduct energy audits across their sites.

Dorothy House Hospice Care has a total of 33 sites which consists of the main Hospice, 2 outreach centres, 28 shops and 1 warehouse.  The charity also has 7 vehicles which are used for maintenance and for transporting stock between charity shops.

SMARTech energy’s Lead ESOS Assessor, was brought on board by Dorothy House Hospice Care to identify ways to reduce energy consumption and to reduce the charity’s overall energy costs.  From the initial meetings, SMARTech energy’s consultancy team proposed a plan in which an ESOS energy auditing project could be delivered – encompassing energy monitoring, audits and cost saving analysis.


Through the use of SMARTech energy’s innovative energy monitoring equipment, our Energy Consultants, together with our Lead ESOS Assessor, identified a number of opportunities across the sites.  A full energy report was then completed which substantiated the audit, its findings and recommendations.  This audit was then signed off from the charity’s CEO and a report of compliance was sent to the Environment Agency to be logged and received without revisions.

(*Based on figures from 27th July – 2nd August 2015 to 2017 main incoming supply data.  Variations in solar PV contribution over these periods makes comparison problematic though).


“As a charity which is predominantly funded by public donations, we were initially concerned with the anticipated cost to implement the ESOS project. However, following discussions with SMARTech energy, we quickly realised that actually going beyond the mandatory environmental compliance made good business sense to the overall running of our sites.  SMARTech energy prepared detailed energy reports which gave us credible information on energy wastage and consumption.

Ultimately, SMARTech energy’s proposal made it easy to implement cost effective energy solutions from LED lighting upgrades, voltage optimisation and intelligent refrigeration control (CUES) to efficient new boilers.

ESOS may be a government initiative, but investments in energy efficient technologies have certainly helped Dorothy House to continually reduce both our energy consumption and energy costs over the long term.”

Testimonial quote from John Davies, Chief Executive at Dorothy House Hospice Care. 

For more information on Dorothy House Hospice Care visit

Devizes Town Hall Blades Boiler system installed by SMARTech Heating
Devizes Town Hall Blades Boiler system installed by SMARTech Heating
Devizes Town Hall Blades Boiler system installed by SMARTech Heating
Devizes Town Hall Blades Boiler system installed by SMARTech Heating


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